Terms of service

Terms of Service

Effective Date: January 7, 2026

This website is operated by Véra Designs Limited. Throughout the site, the terms “we”, “us”, and “our” refer to Véra Designs. Véra Designs offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including those additional terms and policies referenced herein and/or available by hyperlink. If you do not agree to all the terms and conditions, then you may not access the website or use any services.


1. Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your province or territory of residence.

You may not use our products for any illegal or unauthorized purpose nor may you violate any laws in your jurisdiction.


2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.


3. Products and Information Accuracy

We make every effort to display accurate product descriptions, specifications, and images. However, we do not guarantee that all information is error-free, complete, or current.

Wood panels are made from natural and engineered materials. Variations in colour, grain, texture, and finish are natural and do not constitute defects.


4. Pricing and Modifications

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product or service at any time without notice.


5. Orders and Billing

We reserve the right to refuse or cancel any order you place with us. In the event that we make a change to or cancel an order, we may attempt to notify you via the email or phone number provided at the time the order was made.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.


6. Shipping, Delivery, and Local Pickup

Shipping timelines and rates vary by location and are displayed at checkout.

Local pickup is available where offered. Customers will receive an email notification once their order is ready for pickup.

Risk of loss and title for products pass to the customer upon delivery or pickup.


7. Installation & Usage Disclaimer

Our products are decorative and acoustic wall panels intended for interior use only, unless otherwise stated.

  • Installation instructions are provided as general guidance only.

  • Proper installation is the responsibility of the customer or installer.

  • Véra Designs is not responsible for damages, injuries, or losses resulting from improper installation, misuse, modification, or failure to follow recommended installation practices.

  • Panels should be inspected before installation. Installed products are considered accepted and are not eligible for return.

Véra Designs is not liable for structural, moisture-related, or environmental conditions affecting performance after installation.


8. Returns and Refunds

Returns and refunds are subject to our Return & Refund Policy, which forms part of these Terms. Please review the policy before purchasing.


9. Third-Party Tools and Services

We may provide access to third-party tools or services over which we neither monitor nor have control. Use of such tools is at your own risk.


10. Intellectual Property

All content on this site, including text, images, logos, designs, graphics, and trademarks, is the property of Véra Designs or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, duplicate, copy, sell, or exploit any portion of the Service without express written permission.


11. Limitation of Liability

To the fullest extent permitted by law, Véra Designs shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service or any products purchased through the site.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.


12. Indemnification

You agree to indemnify, defend, and hold harmless Véra Designs and its affiliates from any claim or demand arising out of your breach of these Terms or violation of any law.


13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of Nova Scotia and the laws of Canada applicable therein.


14. Changes to Terms of Service

We reserve the right to update or replace any part of these Terms by posting updates to our website. Your continued use of the site constitutes acceptance of those changes.


15. Contact Information

Questions about the Terms of Service should be sent to us at:

Véra Designs
🌐 Website: https://theveradesigns.ca
📞 Phone: 902-500-5330
📧 Email: veradesignslimited@gmail.com
📍 Bedford, Nova Scotia, Canada