Premium Acoustic Wall Panels by Véra Designs • DIY Friendly • Crafted with Eco-Friendly Materials • Canada-Wide Shipping
Last updated: January 13, 2026
Véra Designs (“we,” “us,” or “our”) operates this website and online store (the “Services”) to provide customers with a curated shopping experience for our products. Our Services include all related information, content, features, tools, products, and services offered through our website.
Véra Designs is powered by Shopify, which enables us to host and operate our online store. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit, use, or make a purchase from our Services, or otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to the collection, use, and disclosure of your personal information.
By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.
When we refer to “personal information,” we mean information that identifies, relates to, describes, or can reasonably be linked to you. This does not include anonymized or de-identified information.
Depending on how you interact with our Services, we may collect the following categories of personal information:
Contact details: name, billing and shipping address, email address, phone number
Financial information: payment method, transaction details, payment confirmation (payment processing is handled securely by Shopify and its payment providers)
Account information: username, password, preferences, and settings
Transaction information: items viewed, added to cart, purchased, returned, or exchanged
Communications: information you provide when contacting customer support or submitting inquiries
Device information: IP address, browser type, device identifiers, and network information
Usage information: interactions with the website, pages viewed, and browsing behavior
We collect personal information from the following sources:
Directly from you, when you create an account, place an order, sign up for emails, or contact us
Automatically, through cookies and similar technologies when you browse our website
From service providers, such as Shopify and payment processors
From partners or third parties, where permitted by law
We use personal information for the following purposes:
Processing orders, payments, returns, and exchanges
Managing customer accounts
Arranging shipping and local pickup
Customizing your shopping experience
Improving website performance and usability
Sending promotional emails or updates (you may opt out at any time)
Displaying relevant advertising and product recommendations
Verifying transactions
Protecting against fraudulent or unauthorized activity
Maintaining platform security
Responding to inquiries
Providing order assistance and service updates
Complying with applicable laws and regulations
Responding to legal requests
Enforcing our terms and policies
We may share your personal information in the following circumstances:
With Shopify and service providers that assist with payment processing, shipping, analytics, customer support, and website hosting
With marketing partners, where permitted, to provide relevant advertising
With third parties, when you request or consent to such sharing
In connection with legal obligations, business transactions, or corporate restructuring
We do not sell your personal information.
Our store is hosted on Shopify. Shopify collects and processes personal information to provide and improve its services. Information submitted through our store may be stored and processed by Shopify and its service providers, including outside of Canada.
For more details, please review Shopify’s Privacy Policy:
https://privacy.shopify.com
You may also exercise certain privacy rights through the Shopify Privacy Portal.
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any personal information.
Our Services are not intended for use by children under the age of majority in their jurisdiction. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
We take reasonable measures to protect your personal information; however, no system is completely secure. Information transmitted online may not be fully secure.
We retain personal information only as long as necessary to:
Fulfill orders and provide services
Comply with legal obligations
Resolve disputes
Enforce agreements
Under Canadian privacy laws (including PIPEDA), you may have the right to:
Access your personal information
Request correction of inaccurate information
Withdraw consent for certain uses (such as marketing emails)
You may exercise these rights by contacting us using the information below. We may need to verify your identity before fulfilling your request.
We will not discriminate against you for exercising your privacy rights.
Your personal information may be transferred to, stored, or processed outside of Canada, including in jurisdictions where Shopify or its service providers operate. Appropriate safeguards are used where required.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised “Last updated” date.
If you have any questions about this Privacy Policy or how we handle your personal information, or if you wish to exercise your rights, please contact us:
Véra Designs
📧 veradesignslimited@gmail.com
📞 (902) 500-5330
📍 Bedford, Nova Scotia, Canada